Calling Features
FREE CallerID
We offer a unique CallerID for every Entry Phone on our system. Security and Tenants will always know the origin of the call, i.e. “King Street Lobby”, “Yonge Street Lobby”. This service cannot be offered for free with standard dial-up products. Even if this service is purchased from the local telco, CallerID is limited to one ID per line. A site with 4 Entry Phones would therefore require 4 independent lines to provide CallerID – a rather expensive proposition. CallerID services are also available for all push button Intercom and Suite Panel devices.
Dial-Cast™
Multiple Simultaneous Calling is possible on our ELP1040 Series. This feature is a pre-requisite for households with multiple Cellular phones. This feature also has applications in the commercial sphere whereby in combination with Call Scheduling, a business may wish to dail multiple numbers after hours.
Call Escalation
If a call is placed to one number with a no answer or BUSY, up to 5 alternatives will be contacted in order of priority. Applications for this feature are many. For example: Guards may be called in priority, un-responded calls may be sent off-site to property management or outside service. Business tenants, in the case
of a no answer or busy may want to dial an alternative number(s). Residential tenants will find this application useful when they have a primary phone number with secondary fallbacks.
Call Scheduling
Calls may be re-directed depending on the time of day. A Residential Tenant may not wish to receive calls during the day, while a Business Tenant may wish to select another number for After Hours Call Forwarding
GPSAuto-PIN™
Ensure your tenant is in the building or request a PIN when granting access to a visitor. This system is significantly lower in cost compared to NSL relay based products and affords high accountability. Applications for the residential market include condominiums with strict door open policies and corporations that wish to place restrictions and audit trails on clients admitted after hours.
Star-call™ Services
Provide customized phone services. Simply press * + number to call up services with voice prompts assist for tenants to select Maintenance, Valet, Elevator control features etc. Even in today’s world of tablets and smartphone apps, clients may prefer the simplicity of the phone. NOTE: Messaging services can also provide voice
Caller Rejection
The tenant upon receiving an un-welcomed visitor may press the number 7 key. The visitor will be denied access and a message for the visitor to leave will be displayed on the Entry Phone. Next, the system automatically connects the tenant to security and finally broadcasts incident to the guard screens.
SecureCall (Intended for High Profile Residents)
For the Famous, Wealthy or Government officials, it may be prudent for these residents to have their name hidden in the directory list. Under these circumstances the 2D Dial Pass or Express Code are the only means of contacting the tenant. The 2D Dial-Pass is time-locked encoded and is the best means of maintaining security, as it can only be used during the specified time. The tenant may also provide an express code to the visitor, though it is less secure. Should an issue arise, the tenant may use his web-portal to change his express code.